In a major leap for logistics technology in the Middle East, Sigosoft, a leading Indian IT and product development company, has announced the launch of Sigo Water, the UAE’s first fully AI-assisted water delivery and management platform. The platform is tailor-made for the bottled water industry and is designed to optimize delivery operations, reduce costs, and improve customer satisfaction across every stage of the delivery lifecycle.
With operations becoming increasingly data-driven and competitive in the Gulf, especially in the UAE, Sigo Water is positioned to become the gold standard in smart logistics for water distributors, aggregators, and franchise operations.
Why the UAE Needs a Solution Like Sigo Water
The UAE is one of the world’s most water-scarce nations, relying heavily on bottled water delivery services for residential, commercial, and institutional needs. While the demand is high, most bottled water suppliers still operate with outdated tools — manual order systems, unoptimized delivery routes, and fragmented customer support. These inefficiencies result in delivery delays, mismanaged inventory, customer dissatisfaction, and increased operational costs.
Sigo Water directly addresses these pain points with a modular, AI-enabled, cloud-based platform that digitizes and automates every part of the business — from order placement to final delivery, from driver tracking to warehouse stock control.
Built-In AI Features: Turning Data into Delivery Intelligence
At the heart of Sigo Water lies a powerful AI engine that transforms everyday delivery operations into intelligent, data-informed processes. Key AI-driven benefits include:
- AI-Based Route Optimization: Dynamically calculates the most efficient route for drivers based on traffic, order volume, and proximity, reducing delivery time by up to 30%.
- Demand Forecasting: Analyzes historical order patterns and current trends to help businesses predict high-demand days, enabling smarter inventory and manpower planning.
- Driver Scoring System: Automatically evaluates driver performance based on delivery speed, delays, and customer feedback.
- Automated Alerts: Real-time notifications for low stock, delayed deliveries, unpaid invoices, and customer complaints.
- Smart Assignment Logic: Orders can be automatically assigned or reassigned to drivers based on live availability and workload.
Full Feature Breakdown of Sigo Water
Sigo Water is comprised of seven tightly integrated applications, each designed for a specific user role in the water delivery business. Together, they form a seamless platform that empowers every stakeholder — from customers to warehouse managers.
1. Customer App (For End Users)
The Customer App is designed to provide a frictionless and engaging experience for end-users ordering bottled water.
Key Features:
- Order water and other products with just a few taps
- Schedule or reschedule deliveries
- Real-time order tracking with driver ETA
- Payment via credit/debit cards, wallets, or Cash on Delivery
- Order history with quick reorder options
- Notifications for promotions, delivery updates, and reminders
Whether it’s a household or a corporate client, the customer interface is clean, intuitive, and built for repeat usage.
2. Driver App (For Delivery Agents)
The Driver App is a logistics powerhouse that turns each delivery agent into an efficient, real-time responder.
Key Features:
- View and manage assigned orders
- GPS navigation and AI-optimized routes
- Live delivery updates with check-in/out features
- Capture delivery proof through e-signature, photo, or OTP
- View earnings and delivery history
- Instant notification of new or reassigned deliveries
This app ensures that your delivery personnel remain connected, informed, and on track.
3. Admin Panel (For Business Owners & Managers)
This is the command center of the entire operation. Business owners and senior managers get full control and visibility.
Key Features:
- Central dashboard for monitoring orders, customers, and deliveries
- Driver and fleet management
- Manage pricing, offers, and delivery zones
- Payment collection tracking and invoice generation
- Insights and analytics dashboards
- Alerts for pending actions or exceptions
With Sigo Water, admins can track the pulse of their operations in real-time, from anywhere.
4. Supervisor App (For Operational Managers)
Supervisors on the ground or in control rooms can use this app to maintain live oversight over deliveries.
Key Features:
- Live tracking of delivery vans
- Monitor delivery delays, route deviations, and vehicle idling
- View orders assigned to each driver
- Reassign orders in real-time
- Driver performance reports and route histories
5. Retailer App (For Distributors & Resellers)
Retailers and small-scale distributors can directly interact with the supplier using a dedicated app.
Key Features:
- Place large or recurring orders
- Schedule deliveries based on customer demand
- View invoice and payment history
- Real-time delivery status
- Track customer interactions
This streamlines the B2B segment of the water delivery ecosystem.
6. Customer Care App (For Support Teams)
Resolve complaints and service requests quickly with this dedicated app for support staff.
Key Features:
- View full customer and order history
- Real-time chat or call logging
- Update or cancel orders
- Raise tickets and assign to drivers or admin
- Status tracking for support requests
This helps improve CSAT scores and keeps customer churn to a minimum.
7. Warehouse App (For Inventory Management)
Inventory managers and warehouse staff use this app to keep stock levels in check.
Key Features:
- Manage incoming and outgoing stock
- View real-time inventory dashboard
- Generate daily stock reports
- AI-based alerts for refills and out-of-stock products
- Product categorization and batching support
This ensures that supply always meets demand — and never falls behind.
Built for the UAE Market
Sigo Water has been specifically tailored for UAE-based businesses with features including:
- Bilingual support: English & Arabic interfaces
- AED currency with VAT compliance
- Local time zones and delivery cutoff settings
- Hosting in UAE/GCC-compliant cloud environments
- Ready for integration with UAE-based payment gateways
Transparent Pricing (AED)
One-Time Setup Fee: AED 7,340
Annual Subscription: AED 11,010/year or AED 1,100/month (up to 10 vans)
Extra Van Charges: AED 367/year or AED 37/month per van
Modular Sub-Plans available for specific business needs (Driver + Admin + Warehouse, etc.)
Available Now on Android & iOS
All apps under the Sigo Water ecosystem are published with your company’s branding on both the Google Play Store and Apple App Store, providing a fully white-labeled experience for your customers and team.
Schedule a Free Demo Today
Sigosoft is now offering free, live demo sessions of Sigo Water to businesses across the UAE and GCC. You’ll get to experience how the system works in real-time and see how it can streamline your operations from day one.
📧 Email: info@sigosoft.in
🌐 Website: www.waterdeliveryapp.com
Head Office: Sigosoft Pvt Ltd, Calicut, Kerala, India
🔗 About Sigosoft
Founded in 2017, Sigosoft Private Limited has delivered over 100 IT projects across more than 30 countries. From logistics to e-commerce, from mobile apps to AI systems, Sigosoft is dedicated to helping businesses scale through cutting-edge technology. With the launch of Sigo Water, Sigosoft continues its mission to digitize traditional industries and deliver smart, scalable software that works.