Telemedicine is no longer an experiment – it is an entrenched part of healthcare delivery. Volumes peaked in 2020 to 21, dipped, and then stabilized to 5 times above pre-pandemic baselines.

Our Telemedicine Research Team at Sigosoft has compiled over 100 key telemedicine statistics, organized across seven categories.

1. Government & Public Health
   
2. Providers & Payers
   
3. Professional Bodies & Standards
   
4. Market & Investment Intelligence
   
5. Platforms & Vendors
   
6. Connectivity & Enablers
   
7. Academic & Clinical Research
   

We also provide regional spotlights on the USA, India, UK and the GCC (UAE, KSA, Qatar, Oman, Bahrain, Kuwait).

1. Government & Public Health

• Internet penetration (global baseline): In 2024, 5.5 billion people (68%) were online; 2.6 billion (32%) remained offline. Urban–rural gap: 83% vs 48% internet use.
• 5G coverage: By the end of 2023, there were 1.5 billion+ 5G connections, covering ~55% of the global population, but LMICs still had <10% coverage.
• WHO guidance: WHO’s Global Digital Health Strategy 2020–25 remains in force; 2024–25 updates emphasize governance, equity, and telehealth accessibility.
• India’s ABDM: As of Feb 2025, 739 million (73.9 crore) ABHA IDs had been issued; by Aug 2025, the ABDM live dashboard showed 800M+ ABHAs with linked records.
• NHS England GP data: Remote appointments were 33.3% of all GP visits in June 2025, up from 30.9% in 2024.
• Abu Dhabi DoH:Publishes quarterly telehealth KPIs (2025 Jawda framework).

2. Utilization & Specialty Mix

• Baseline: Telehealth use is steady at 2 to 5X from 2019. In the U.S. Medicare, ~25% of beneficiaries used telehealth in 2024.
  
• Specialties: Mental health leads worldwide. The U.S. made behavioral telehealth flexibilities permanent (including audio-only for some services).
  
• U.K. trend: Remote GP visits rose to 33.3% in June 2025 (≈25% phone, ≈8% online/video).
  
• Rural vs urban: Broadband divides remain the biggest driver: video dominates in urban areas, while rural users rely more on phone or store-and-forward.
  
• Demographics: Younger, employed patients adopt more; older adults under-use live video but benefit from RPM (remote patient monitoring).
  

3. Outcomes, Quality & Operational KPIs

• No-show reduction: Many programs cut no-show rates from >10% to 4–6% with tele-triage + reminders.
  
• Chronic disease outcomes.
  
  • Heart failure RPM: consistently lowers hospitalizations in RCTs.
    
  • Diabetes: telemonitoring yields modest but significant HbA1c improvements when coupled with clinician action.
    
• ED diversion: Virtual triage diverts 10–30% of low-acuity ED visits in active pilots.
  
• Patient satisfaction: Telehealth satisfaction runs 70–90%; mental health visits often score the highest.
  

4. Providers & Payers

• Reimbursement:
  
  • U.S. Medicare: Non-behavioral telehealth flexibilities extended until Sep 30, 2025. Behavioral rules are permanent.
    
  • Commercial insurers: most cover mental health, chronic care, and hybrid models.
    
• Readmissions & LOS: Post-discharge RPM reduces 30-day readmissions and shortens length of stay in integrated systems.
  
• Unit economics: Tele-visits are cheaper per-encounter, but savings depend on value-based contracts and downstream utilization.
  

5. Professional Bodies & Standards

• Clinician availability: Adoption remains positive but workflows and EMR burden are cited as main barriers.
  
• Standards: Telehealth is guided by ISO/IEC privacy standards, HIMSS maturity models, and JCI accreditation.
  
• Clinician satisfaction: Mixed: flexibility is appreciated, but after-hours load and fragmented notes contribute to burnout risk.
  

6. Market & Investment Intelligence

• Market size: Global telemedicine tech market was valued at $133.7B in 2024, growing at double-digit CAGR.
  
• Funding: Digital health investment in 2024–H1 2025 stabilized, with investors favoring AI-enabled workflow tools and chronic care SaaS over DTC models.
  
• M&A: Consolidation is focused on RPM + devices, payer contracts, and AI triage platforms.
  
• Investor tip: Stickiest revenues come from insurer/employer contracts and chronic subscription models.
  

7. Platforms & Vendors

• India’s eSanjeevani: By Apr 2025, 360M+ cumulative teleconsultations; widely recognized as the largest national telehealth platform.
  
• Saudi Arabia’s Seha Virtual Hospital: Delivered 54,000+ addiction-care consults in 2024.
  
• Private vendors: Teladoc, Amwell, Practo, Vezeeta, Okadoc, and others emphasize enterprise deals and chronic-care bundles.
  

8: Connectivity & Enablers

• Coverage vs usage: 96% of the world has mobile broadband coverage, but only 57% use mobile internet – affordability and skills are barriers.
  
• Smartphone penetration: 80%+ of mobile-internet users are on 4G/5G smartphones.
  
• Cloud resilience: Top vendors rely on redundant cloud regions to meet 99.9%+ uptime SLAs, but cyberattacks remain the leading risk.
  
• Data security: Healthcare still suffers the highest cost per data breach, averaging >$11M per breach in 2024 (IBM report).
  

9. Clinical Research Snapshot

• Tele-mental health: RCTs confirm moderate-to-large reductions in depression/anxiety when therapy is structured.
  
• RPM evidence: Strongest results in heart failure and diabetes when paired with active clinician monitoring.
  
• Evidence gap: Need more long-term pragmatic RCTs across diverse settings to prove cost-effectiveness.
  

10. USA Focus

The U.S. has both the world’s largest telehealth market and one of the most uncertain policy environments.

Market Growth & Outlook

• Telemedicine is expected to account for 25–30% of all U.S. medical visits by 2026.
  
• U.S. telemedicine market projected to reach $140.7B by 2030.
  
• 79% of U.S. hospitals had live telehealth platforms by early 2024.
  

The Medicare “Policy Cliff” – Sept 30, 2025

Key pandemic-era flexibilities will expire without Congressional renewal:

• Patient location: Home-based visits may lose coverage (except behavioral health).
  
• Modality: Audio-only telehealth could be excluded, disadvantaged vulnerable groups.
  
• Hospital-at-Home: Waiver allowing H@H billing expires Sept 30, 2025.
  
• Provider eligibility: Therapists & audiologists lose Medicare telehealth status.
  
• FQHCs/RHCs: Rural and community health clinics lose distant-site privileges after Dec 31, 2025 (except behavioral health).
  

Workforce & Education

• U.S. medical schools now embed telemedicine training into curricula.
  
• Telehealth creates new physician career paths, especially in remote-first specialties.
  

Private Sector & Investment

• Significant private equity focuses on mental health telehealth, one of the fastest-growing and most resilient segments.
  
• Data security & compliance (HIPAA, cybersecurity frameworks) remain top investor concerns.
  

Federal Support

• The Office for the Advancement of Telehealth (OAT) and the FCC’s Rural Health Care Program continue to expand infrastructure in underserved regions.

11.  India Focus

India has emerged as a global proof-of-scale for digital health.

• eSanjeevani adoption:
  
  • Crossed 100M consultations in 2022
    
  • Reached 360M+ consultations by August 2025
    
• ABDM / ABHA: Tens of crores of digital health IDs have been issued, enabling patient consented records and a scalable framework for nationwide teleconsults.
  
• Rural vs. urban: Urban areas dominate video-based care, while rural areas rely more on asynchronous services and hub-and-spoke models.

12. GCC Focus

• UAE:
  
  • Abu Dhabi DoH (2025): Telehealth “Jawda” defines access + quality KPIs.
    
  • Dubai DHA: scaling remote monitoring and chronic-care models.
    
• Saudi Arabia: Seha Virtual Hospital continues to expand (addiction, dermatology, chronic diseases).
  
• Other GCC (Qatar, Oman, Bahrain, Kuwait). National programs in place, regulatory modernization underway.
  

United Kingdom Focus

• Primary care share: Remote GP consultations now account for ~25% of all visits (June 2025), stabilizing from a pandemic peak of 48% (2020).
  
• NHS dashboards: NHS Digital openly publishes telehealth utilization, building transparency into policy.
  
• Specialties: Psychiatry, dermatology, and repeat prescription reviews dominate virtual care in the UK.
  

Global Telemedicine Baselines

• Internet access: By 2024, 68% of the world’s population were internet users, an essential prerequisite for video telehealth. Rural vs urban divides remain stark (83% vs. 48%).
  
• 5G rollout: By end-2024, over 50% of the global population had 5G coverage, but in low-income countries it remains in single digits.
  
• WHO guidance: The WHO Global Strategy on Digital Health (extended to 2025) continues to push governance, equity, and patient safety in telehealth adoption.
  
• Market growth: Global telemedicine revenues hit $133.7B in 2024 and are projected to reach $148B in 2025 (up from just $80B in 2020).
  

Summary

This 2025 update compiles 100+ of the most relevant telemedicine statistics from around the world, covering government policies, provider adoption, patient usage, investments, and clinical research. The data makes one thing clear: telemedicine is no longer a side channel. It is a mainstream healthcare delivery model, accounting for 25–30% of medical visits in some regions and attracting sustained global investment.

Key insights from this year’s update:

• Usage has stabilized at 2 to 5X above pre-pandemic levels worldwide.
  
• Mental health and chronic care remain the largest virtual care categories.
  
• India and the GCC are leading with government-backed platforms, national health IDs, and digital-first policies.
  
• The U.S. faces a “telehealth policy cliff” in Sept 2025, with Medicare rules set to tighten unless extended.
  
• Connectivity, security, and equity are the biggest enablers  and barriers  for universal adoption.
  

At Sigosoft, this “Big List” isn’t just aggregated numbers. it is the outcome of our in-house research team’s continuous tracking of global telehealth data, combined with:

• First-hand implementation expertise from developing telemedicine platforms across US, India, GCC, and other markets.
  
• Deep regulatory knowledge of ABDM (India), NABIDH (UAE), HIPAA (U.S.), and GDPR (EU).
  
• Market intelligence and user insights gathered through client projects, partnerships, and technology deployments.
  

By blending research and experience, our team ensures this report is more than a reference list, it is a decision-making guide for healthcare leaders, investors, and innovators shaping the future of virtual care.