Izinhlaka zokuncoma ziphakathi kokusetshenziswa okwaziwa kakhulu kwesayensi yolwazi namuhla. Ungasebenzisa izinhlaka zokuncoma ezimeni lapho amaklayenti amaningi esebenzisana nezinto eziningi. Izinhlaka zokuncoma zinika amaklayenti izinto, isibonelo, izincwadi, izithombe ezinyakazayo, okurekhodiwe, izinto zikagesi, nezinto eziningi ezahlukene ngokubanzi.
Esinye sezisusa eziyinhloko ezibangela ukuthi kungani sidinga uhlaka lokuncoma kusiko lwanamuhla ukuthi abantu banezinye izindlela eziningi abangazisebenzisa ngenxa yokusabalala kwe-inthanethi. Ngaphambilini, abantu babethenga esitolo sangempela, lapho izinto ezifinyelelekayo zikhawulelwe. Okuxakayo, kulezi zinsuku, i-inthanethi ivumela abantu ukuthi bafinyelele ezimpahleni eziningi kuwebhu. I-Netflix, ngokwesibonelo, inamafilimu ahlukahlukene. Nakuba isilinganiso sedatha efinyelelekayo sandiswa, enye inkinga yavela njengoba abantu bezabalaza ukukhetha izinto abadinga ukuzibona ngempela. Lena indawo lapho uhlaka lokuncoma lungena khona.
Izinhlaka zokuncoma zibamba iqhaza elibalulekile embonini yamanje yebhizinisi le-inthanethi. Cishe yonke inhlangano ebalulekile yobuchwepheshe isebenzise izinhlaka zokuncoma kwesinye isakhiwo noma esinye. I-Amazon iyisebenzisela ukuphakamisa izinto kumakhasimende, i-YouTube iyisebenzisela ukukhetha ukuthi iyiphi ividiyo ezodlalwa ngokulandelayo ekuzidlaleni ngokuzenzakalela, futhi i-Facebook iyisebenzisela ukusho amakhasi azowathanda kanye nabantu okufanele balandele. Ezinhlanganweni ezithile ezifana neNetflix neSpotify, uhlelo lokusebenza nokuchuma kwalo kuzungeza amandla eziphakamiso zabo. Ukuze udale futhi ugcine izinhlaka ezinjalo, inhlangano ngokuvamile idinga ukuqoqwa kwabacwaningi bolwazi olubizayo, nabaklami. Izinhlaka zeziphakamiso zingamathuluzi abalulekile futhi abalulekile ezinhlanganweni ezifana ne-Amazon ne-Netflix, zombili ezaziwa ngokuhlangana kwazo namakhasimende ngendlela oyifisayo. Yonke yalezi zinhlangano iqoqa futhi ihlole ulwazi lwesegimenti evela kumakhasimende futhi ilungeze kudatha evela ekuthengeni kwangaphambilini, ukulinganisa kwezinto, nokuziphatha kwamakhasimende. Lezi zinto ezicashile zibe sezisetshenziselwa ukubona kusengaphambili ukuthi amakhasimende azokala kanjani amasethi ezinto ezihlobene, noma ukuthi iklayenti lingase lithenge into eyengeziwe.
Izinhlangano ezisebenzisa izinhlaka zokuncoma zigxile ekukhuliseni amadili ngenxa yeminikelo eyenziwe ngendlela oyifisayo kakhulu nolwazi oluthuthukisiwe lwamakhasimende. Iziphakamiso ngokuvamile zisheshisa ukusesha futhi zenze kube lula kumakhasimende ukuthi afinyelele kokuqukethwe akuthanda kakhulu futhi awashaqise ngeminikelo abengasoze ayibheka. Iklayenti liqala ukuzizwa laziwa futhi liqondwa futhi libophekile ukuba lithenge izinto ezengeziwe noma lishwabadele ezinye izinto. Ngokuqonda lokho iklayenti elikudingayo, inhlangano izuza isandla esiphezulu futhi ingozi yokulahlekelwa iklayenti kumbangi iyancipha. Ngaphezu kwalokho, ivumela izinhlangano ukuthi zizibeke phambi kwezimbangi zazo futhi ekugcineni zikhuphule iholo lazo.
Kunohlobo oluhlukile lwezinhlaka zokuncoma, isibonelo, okusekelwe kokuqukethwe, ukuhlukaniswa komphakathi, uhlaka lwesincomo sohlobo oluyingxenye, ingxenye kanye nohlaka lwesincomo olusekelwe emazwini wokubuka. Izibalo ezihlukene zisetshenziswa ochwepheshe abahlukene kuhlelo ngalunye lohlaka lwesiphakamiso. Umsebenzi omningi wenziwe ngale ndaba, noma kunjalo, kuyiphuzu elithandwa kakhulu phakathi kwabacwaningi bolwazi.
Ulwazi luyisisetshenziswa esibaluleke kakhulu sokwakha uhlaka lokuncoma. Ngokuyisisekelo, udinga ukwazi imininingwane embalwa mayelana namakhasimende akho nezinto. Uma inkomba yedatha inkulu kubunikazi bakho, izinhlaka zakho zizosebenza kangcono. Kuhlakaniphe kakhudlwana ukuba nohlaka oluyisisekelo lokuncoma lohlelo oluncane lwamakhasimende, nokubeka izinsiza kuzo zonke izindlela eziphawuleka kakhulu uma isisekelo samakhasimende sesithuthukile.
Njengoba inani elikhula njalo lezinto lifinyeleleka kuwebhu, amamotho wesiphakamiso abalulekile ekugcineni kwebhizinisi eliku-inthanethi. Hhayi nje ngezizathu zokuthi basiza ekukhuphuleni amadili amaklayenti kanye nokuxhumana, kodwa ngaphezu kwalokho njengoba bezoqhubeka nokusiza izinhlangano ukuthi zikhiphe isitoko sazo ukuze zinikeze amakhasimende izinto azithandayo ngempela.